Who we are

Our website address is: http://www.celeseheward.com

Celese Heward Art & Media, Australian Business Number: 58 143 216 153

Postal Address: 2 Arthur Street, Mount Pleasant, QLD  4740

What personal data we collect and why we collect it

We collect only the information forwarded to us through the contact form on our website in order to respond to enquiries, and do not hold any personal information about users. Contact form information includes personal data such as name, email address, and your message, and technical data, such as information about cookies.

We also collect the first name and email address of users who wish to subscribe to our email newsletter to receive free resource downloads. This is done through a third party, MailChimp. You can access their privacy policy here. You can unsubscribe at any time using the functions available with every email we send through the MailChimp service.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Contact forms

We collect contact form information such as name, email address, and message, for customer service response purposes only and do not use any information submitted through these forms for any marketing purposes.

Email Newsletter Opt-ins

We collect contact form information such as name, and email address, for our email newsletter opt-in and subscribe service. The purpose of this email newsletter is to deliver information and content to users only and will never be shared or sold to any third party without prior written consent from users.

Forms

This website features links to forms hosted by Google Forms. The data collected within these forms is classified as a “public opinion survey" for research purposes only. By voluntarily participating in this survey, you give permission for the information submitted to be collated and presented to the public in the form of statistics and percentages through infographics and data tables. No personal information, or information indicating the identity of survey participants, will ever be released to the public at any time, or sold to a third party.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

We do not share your personal data submitted through this website with anyone.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information. We retain your contact form information for a period of 6 months and no longer.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

If you have any privacy concerns, please contact us immediately by using the details above in the “Who We Are” section of this Privacy Policy.